Billing Policy

Effective Date: 05/23/2026

1. Introduction

This Billing Policy outlines the terms and conditions related to billing, payment processing, and charges for purchases made on ironcladwilderness.com. By placing an order, you agree to the terms described below.

2. Accepted Payment Methods

Ironclad Wilderness accepts the following payment methods:

• Visa, Mastercard, American Express, Discover
• Shop Pay
• Apple Pay
• Google Pay
• PayPal

3. Billing Information

You agree to provide current, complete, and accurate billing information at the time of purchase. You are responsible for keeping your billing information up to date. Ironclad Wilderness is not responsible for failed transactions due to incorrect billing information.

4. Payment Authorization

By completing a purchase, you authorize Ironclad Wilderness to charge the full order amount — including product price, applicable taxes, and shipping fees — to your selected payment method.

5. Order Confirmation

Upon successful payment, you will receive an order confirmation email at the address provided during checkout. Please retain this for your records.

6. Taxes

Applicable sales tax will be calculated and displayed at checkout based on your shipping address and in accordance with Texas state and US federal tax laws.

7. Failed or Declined Payments

If your payment is declined, please verify your billing information, contact your bank or payment provider, or try an alternative payment method. Orders will not be processed or shipped until payment is successfully completed.

8. Billing Disputes

If you believe you have been incorrectly charged, please contact us within 30 days of the transaction at ironcladsupport@gmail.com or 210-915-2886. We will investigate and resolve the issue promptly.

9. Refunds

Refunds are processed in accordance with our Return and Refund Policy. Approved refunds will be credited to the original payment method within 14 days.

10. Fraud Prevention

Ironclad Wilderness reserves the right to cancel any order suspected of fraudulent activity. We may request additional verification before processing high-value orders.

11. Currency

All transactions are processed in US Dollars (USD). Your bank or payment provider may apply currency conversion fees if applicable.

12. Changes to This Billing Policy

We reserve the right to update this Billing Policy at any time. Changes will be effective immediately upon posting to the website.

13. Contact Us

Email: ironcladsupport@gmail.com
Phone: 210-915-2886
Address: 19179 Blanco Rd, Ste 105 #346, San Antonio, TX 78258, United States
Hours: Monday–Friday, 9:00 AM – 6:00 PM CST